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Support Requests

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Product and Services Contacts
 

Providing best-in-class service to you, the customer, is a hallmark of ADC. Superior knowledge of the products and services we supply the broadband world is a must. Passing that knowledge on to you is a significant part of ADC's commitment to its customers. The tools on this page will help you find answers conveniently, get online technical assistance, or report a problem.

Support Requests
ADC's support request system was developed to allow customers to easily and conveniently request support from ADC's Customer Service staff for non-critical product and service issues. ADC will respond to your support request within 1 business day. If you need immediate assistance, please contact ADC Customer Service at 1-800-366-3891.

Knowledge Base
Search ADC's database of up-to-date product support information. Included are common issues, frequently asked questions, technical manuals and instructions. Search by product type, keyword or Solution ID or browse all solutions to find the information you need.

Training
A listing of product and technology training courses available to ADC customers. Search for a training course by type or product or choose from the list of courses currently available.

Service Contracts
ADC's various Support Service plans, including ADC Gold, ADC Silver, and Software Support.

Product and Services Contacts
A detailed, searchable database of our product contacts. Search for a product contact by location or type; or choose from our 13 Product and Services Support Centers.